Privacy Policy

Last updated: 2026

This website is operated by EZ-Sciences Limited, a company incorporated in Hong Kong ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.ez-sciences.com) or purchase our products.

By accessing this website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal data that you voluntarily provide when placing an order or creating an account, including:

• Name
• Email address
• Shipping address
• Phone number
• Order history and preferences

This information is used to process transactions, ship orders, and provide customer support.

1.2 Log Data and Cookies

Our website uses standard log files and cookies to:

• Track visitor behavior (pages visited, time on site)
• Store user preferences
• Improve the user experience

These may collect information such as:

• IP address
• Browser type
• Referring pages
• Time and date stamps

You may disable cookies through your browser settings.

1.3 Analytics and Usage Data

We may use third-party analytics tools such as Google Analytics to collect anonymized aggregated data about website usage and performance.

2. How We Use Your Information

We use your information to:

• Process and ship orders
• Provide customer support
• Send order confirmations and updates
• Send promotional communications (you may opt out)
• Improve website performance
• Comply with legal obligations

We do not sell or rent your personal data.

3. SMS Communication (If Applicable)

If you opt in to SMS communications, you consent to receiving messages regarding:

• Orders
• Account updates
• Promotions

Message frequency varies. Standard carrier rates may apply.

To opt out, reply STOP.

4. Data Security

We implement industry-standard safeguards including:

• SSL encryption
• Secure hosting infrastructure
• PCI-compliant payment processors
• No storage of plain-text credit card information

5. Third-Party Service Providers

We may share limited information with trusted providers such as:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics platforms

These vendors only access information necessary to perform their services.

6. International Data Transfers

Information may be transferred and processed in jurisdictions outside your home country.

By using this website, you consent to such transfers.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to personal data
• Correction of inaccurate information
• Deletion of personal data
• Objection to processing
• Data portability

To exercise these rights contact: info@ez-sciences.com

8. Data Retention

Personal information is retained only as long as necessary for:

• Order fulfillment
• Legal compliance
• Operational purposes

9. Children's Privacy

This website is not intended for individuals under 21 years of age.

10. Data Breach Notification

If a data breach occurs involving your personal information, we will notify affected users where required by law.

11. Policy Updates

We may update this policy at any time. Updates will be posted on this page.

Contact

EZ-Sciences Limited
Hong Kong SAR
www.ez-sciences.com
info@ez-sciences.com